Shipping

Unfortunately, we do not ship internationally at this time. We are currently only able to fulfill orders shipped to the United States.

All orders valued at $100 and above are eligible for free standard shipping. We use UPS ground as our standard shipping service.

We ship our orders through UPS and through the United States Postal Service. Most orders (Standard, Second Day, and Overnight) are shipped by UPS. For special circumstances we will ship your order through the United States Postal Service when we are required to by geographical restrictions or upon special request. Pleasecontact usbefore placing your order if you have a special shipping request for your order.

Yes! We understand wardrobe emergencies can occur or last minute events call for something new right away. We offer second day and overnight shipping through UPS as a paid upgrade to your shipping service. Please note that this does not always include Saturday or Sunday as eligible delivery days. We urge you to live chat or call us during business hours before placing your order if you have a tight timeframe requirement and one of our team members will be more than happy to give you an accurate expectation for how quickly we can get your order to your door.

We ship same or next business day from our fulfillment center in New York City. Most standard shipping ground packages will take between 2 and 6 business days to arrive at your door, excluding any shipping courier delays which are out of our control. The closer you reside to New York City, the quicker your package arrives. All second day and overnight packages are guaranteed by UPS to arrive in two or one business days, respectively. Please note that this sometimes can include Saturday (depending upon if UPS delivers in your shipping area on Saturdays) and never includes Sunday.

We do not ship orders on Saturdays or Sundays. This includes second day or overnight orders as well. Our business shipping days are Monday through Friday.

UPS does delivery all levels of service (ground, second day, and overnight) on Saturdays to most major metropolitan areas.

If you are outside of a major metropolitan area, your package will most likely arrive between Monday and Friday. If your order was shipped through the United States Post Office (special shipping addresses such as APO and PO boxes) or your order is under 16 ounces in weight) then Saturday is included in the shipment window delivery estimate.

Yes! We will ship your package via United States Postal Service First Class or Priority Mail if you ship your order to an APO or PO Box as we are required to. Delivery through UPS will not be possible to APO or PO boxes.

Each shipment we send will send an automated email containing a tracking number for the package. The tracking number can be clicked on to track your package directly with the courier. We also send email notices to inform you of any expected late deliveries or exceptions that may have occurred along the way.

Please contact us right away with your name and order number (starts with a 10001...) so a client services team member can determine what has happened with your package.